Support
Questions, problems or ideas: write to us.
[email protected]
We usually answer within two days. Tell us your iPhone model and the app version (at the bottom of Settings).
Common questions
Where are my workouts kept?
On your iPhone, in the app. There's no account. Your iPhone's backup keeps them, except videos and photos.
How do I keep my videos?
Open a video or photo and choose Save to phone. Saved copies stay in Photos even if you delete the app.
Reminders don't show up.
Allow notifications for Tap Fytness in iPhone Settings › Notifications. Then make sure the planned session has a time and reminders picked.
How do I turn off the ads?
Settings › Ads › Show ads. A paid version without ads is on the way.
I'm moving to a new iPhone.
Restore the new iPhone from a backup of the old one. Save videos and photos to Photos first: they aren't in the backup.
Can I use it on Android?
Not yet. Tap Fytness is coming to Google Play.